If you know you will not be able to use tickets for an event, you may transfer them to another person. If you transfer a ticket to someone else, your ticket is no longer valid.
STEP 1 - Log in to your TicketReturn account
STEP 2 - Click Transfer Tickets Note: If you have tickets to multiple Event Series; select the Event Series first then click View Mobile Tickets.
STEP 3 - Select the events for tickets you want to transfer rand click the Next
STEP 4 - Check the tickets you want to transfer and click Next
STEP 5 - On the next page, you indicate to whom the tickets will be transferred. You can select a recent recipient, or you can enter the email of the recipient in the Email Address box. You can only transfer tickets to one recipient at a time. NOTE: The transferee does not need an existing TicketReturn account.
STEP 6 - Do one of the following:
- If you selected a recent recipient, skip to Step 7.
- If you entered an email address and a TicketReturn account was NOT found for the recipient, a page prompting for more information about the recipient appears. Enter the
information and click Next.
- If you entered an email address and a TicketReturn account WAS found for the recipient, the TicketReturn account holder is listed and selected. Click Next.
STEP 7 - The next page confirms your transfer. If the information is correct, click Transfer Tickets.
STEP 8 - The next page notifies you that the transfer is complete. The transferee is now notified by email that tickets have been transferred to him/her. Click Transfer More Tickets to complete the transfer procedure again. Or, click Your Tickets to return to the main menu of your account.
Note: Once a ticket is transferred the ticket is no longer available in the original customer account and the original barcode becomes invalid.